- Make outbound calls to customers regarding overdue payments and outstanding dues.
- Inform customers about pending amounts, due dates, and payment options.
- Follow up regularly with customers to secure payment commitments.
- Understand customer concerns and negotiate suitable payment arrangements as per company policy.
- Follow up on Promise-to-Pay (PTP) commitments and ensure payments are received on time.
- Maintain accurate records of customer conversations, commitments, and payment status in the CRM/system.
- Handle customer objections, queries, and complaints professionally.
📌 Collections Coordinator (Bengaluru)
🏢 Youngsters Group
📍 Bengaluru
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