Sales Coordinator – CateringTelecalling | Lead Management | CRM | Meeting SchedulingCompany: Spice Blend Catering – A Unit of Stewarding India Pvt. Ltd.

Office Location: Salt Lake, Sector IV, Kolkata

Job Type: Full-Time, Work from Office

Working Hours: 10:00 AM – 7:00 PM

Weekly Off: Preferably Sunday; weekly off may be changed depending on operational requirements

Salary: ₹12,000 – ₹20,000 per month

Experience: Freshers & Experienced Candidates Can Apply

Female Candidates Preferred

Job DescriptionSpice Blend Catering is looking for a smart, confident and energetic Sales Coordinator who will be responsible for handling catering enquiries, digital marketing leads, telecalling, CRM management, client follow-ups and scheduling sales meetings.

This is primarily an office-based sales coordination and telecalling role. The candidate will be one of the first points of contact between prospective customers and Spice Blend Catering.

- Key ResponsibilitiesDigital Marketing Leads & Incoming EnquiriesAttend and respond to catering leads generated through Google Ads, Facebook, Instagram, LinkedIn, our website and other digital platforms.
- Call prospective customers who submit enquiries through our website or social media pages.
- Attend incoming catering enquiry calls professionally.
- Understand the customer's requirements and enter complete details into our CRM system.
- Respond to new leads quickly and maintain regular follow-up.
- Menu EnquiriesIntroduce Spice Blend Catering and our services professionally.
- Offer our Chef's Choice Menu as the first option to prospective customers.
- If the customer requires something different, understand their requirements and collect details such as:
- Event date
- Event type
- Venue/location
- Number of guests
- Veg/Non-Veg preference
- Menu preference
- Approximate budget
- Special requirements
- Enter all information accurately in CRM.
- Client Follow-Up & Meeting SchedulingFollow up with prospective clients regularly.




- The objective should be to convert enquiries into meetings and business opportunities.
- Fix meeting dates with interested clients as early as possible.
- Coordinate meetings between prospective clients and the Spice Blend Catering sales/management team.
- Record every meeting and next follow-up date in CRM.
- Continue follow-up until the enquiry is converted or closed.
- Corporate TelecallingCall companies and corporate offices to generate catering business opportunities.
- Identify and connect with relevant HR, Administration, Facilities, Procurement, Events or other catering decision-makers.
- Introduce Spice Blend Catering and request appointments.
- Schedule meetings between corporate decision-makers and the Spice Blend Catering team.
- Maintain all company contacts, decision-maker details, responses and follow-up dates in CRM.
- Banquet & Venue CallingContact standalone banquet halls and event venues in Kolkata.
- Speak with banquet owners, managers or relevant decision-makers.
- Introduce Spice Blend Catering as a potential catering partner.
- Schedule meetings between banquet management/owners and the Spice Blend Catering team.
- Maintain all details and follow-ups in CRM.
- Educational InstitutionsCall schools, colleges, universities, training institutes and other educational institutions.
- Identify the person responsible for administration, events, procurement or catering.
- Introduce our catering services.
- Schedule meetings for potential catering opportunities such as annual functions, seminars, conferences, meetings and institutional events.




- Candidate RequirementsExcellent spoken communication is essential.
- Candidate must be able to communicate confidently in English, Hindi and Bengali.
- Pleasant, qualified and confident telephone communication.
- Comfortable making regular outbound sales calls.
- Good convincing and interpersonal skills.
- Basic computer knowledge.
- Comfortable using CRM, email, WhatsApp and basic office applications.
- Must maintain accurate records of every lead, call, follow-up and meeting.
- Should be proactive and comfortable speaking with corporate executives and business owners.
- Sales-oriented attitude and willingness to follow up consistently.
- Candidates with experience in telecalling, inside sales, hospitality, catering, hotels, banquets, events or customer service will be preferred.
- Freshers with excellent communication skills are welcome to apply.

Salary & Work ScheduleSalary: ₹12,000 – ₹20,000 per month, depending on communication skills, experience and suitability.

Working Hours: 10:00 AM – 7:00 PM

Office: Salt Lake, Sector IV, Kolkata

Weekly Off: Preferably Sunday; however, the weekly off may be changed depending on business and operational requirements.

Key Performance AreasThe candidate's performance will be evaluated based on:

- Speed of response to incoming leads
- Number of leads contacted
- Daily outbound calling activity
- Quality and accuracy of CRM updates
- Follow-up discipline
- Number of qualified meetings scheduled
- Corporate appointments generated
- Banquet and institutional meetings generated
- Lead-to-meeting conversion
- Contribution towards converting enquiries into confirmed catering business

Who Should Apply?If you are confident on the phone, comfortable talking to new people, disciplined with follow-ups and interested in building a career in sales and hospitality, we would like to hear from you.

Freshers are encouraged to apply.

📌 Sales Coordinator (Kolkata)
🏢 Stewarding India Private
📍 Kolkata