To deliver exceptional, personalized dining experiences that reflect the standards of a 5-star property by providing attentive, knowledgeable, and seamless food and beverage service across restaurants, bars, banquets, and in-room dining.

- Key ResponsibilitiesGuest Service & ExperienceWelcome guests warmly, escort to tables, and present menus in line with brand service standards.
- Take accurate food and beverage orders, including special requests, dietary restrictions, and allergen information.
- Serve food and beverages using correct service techniques (tray service, silver service, plating presentation) as per outlet SOPs.
- Anticipate guest needs, offer recommendations, upsell premium items, and ensure timely course progression.
- Handle guest complaints professionally, apply service recovery steps, and escalate when required.
- Operations & ComplianceSet up and break down service areas (mise-en-place) according to daily briefings and event orders.Maintain complete knowledge of menu items, ingredients, preparation methods, and beverage pairings.
- Operate POS systems accurately for order entry, billing,



split checks, room charges, and cash handling.
- Follow all hygiene, safety, and sanitation standards (HACCP / local food safety regulations).
- Ensure correct use and care of service equipment, glassware, cutlery, and linen.
- Teamwork & SupportCoordinate closely with kitchen, bar, stewarding, and front office to ensure smooth service flow.
- Assist in training current team members on service standards, menu knowledge, and SOPs.
- Complete opening/closing checklists, side work, and assigned administrative duties.
- Participate in daily briefings, trainings, and hotel initiatives to enhance service quality.
- Qualifications & ExperienceEducation: High school diploma or equivalent; hospitality certification/diploma preferred.

- Experience:
- Minimum 1–2 years in F&B; service in a 4–5 star hotel or fine-dining restaurant.
- Prior experience in multiple outlets (restaurant, bar, banquet, room service) is an advanta

📌 Food And Beverage Associate (Mormugao)
🏢 Advistra Consulting Private
📍 Mormugao