Lead Management & Conversion Executive? Location: Trivandrum (Thiruvananthapuram)

? Company: Clappon Mobiles

? About ClapponClappon is a growing mobile retail and exchange brand specializing in premium smartphones from leading brands such as Apple Inc., Samsung Electronics, and iQOO.

We operate through offline stores and strong digital lead channels including social media, OLX, website enquiries, Google, LinkedIn, and WhatsApp. We are building a structured lead management system focused on high conversion and customer satisfaction.

? Position OverviewWe are seeking a dynamic and result-oriented Lead Management & Conversion Executive responsible for handling digital enquiries and converting them into store visits and confirmed sales.

The ideal candidate must have strong follow-up discipline, product knowledge, and the ability to confidently handle exchange-related enquiries.

- ? Key ResponsibilitiesRespond promptly to leads generated from social media, OLX, website, Google, LinkedIn, and WhatsApp.
- Qualify leads by understanding customer requirements (recent purchase / exchange / resale).
- Provide accurate product details, pricing, warranty, and device condition information.
- Handle exchange enquiries by collecting device details and coordinating valuation.
- Maintain systematic follow-ups until closure.




- Convert enquiries into store visits, bookings, and sales.
- Maintain accurate lead records in Google Sheets / CRM.
- Coordinate with the in-store sales team for seamless deal closure.
- Achieve monthly conversion and revenue targets.
- ✅ Required Skills & QualificationsStrong communication skills
-

- Malayalam (Mandatory)
- English (Preferred)
- Hindi (Preferred)
- Tamil (Preferred)
- Good knowledge of smartphones and market trends.
- Experience in telecalling, inside sales, or digital lead handling preferred.
- Target-driven mindset with strong negotiation skills.
- Basic knowledge of Excel / Google Sheets.
- Ability to work in a fast-paced, performance-oriented environment.

? Working Hours9:30 AM – 6:30 PM

(Flexibility required during peak enquiry hours.)

? Compensation₹15,000 – ₹20,000 per month + Performance-Based Incentives

Clear growth path within Clappon’s expanding operations.

- ? Why Join Clappon?Direct exposure to premium mobile sales & exchange market
- Incentive-driven earning potential
- Opportunity to grow into senior sales/lead management roles
- Be part of a scaling brand with structured systems

? How to ApplyApply via Apna App or WhatsApp your resume to (phone hidden).

📌 Lead Generation Executive (Thiruvananthapuram)
🏢 Clappon Mobiles
📍 Thiruvananthapuram