- The Qualified Services team plans, guides, and delivers client projects, all with the aim to meet timeline and budget expectations and achieve organizational goals.
- The Application Specialist ensures an efficient software operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving escalated end user help requests. You will be responsible for working with the business to design, develop, implement, integrate, and support PowerSchool s applications. This person is also responsible for defining, documenting and implementing best practices and standards.
Your day-to-day job will consist of:
- Assist with the maintenance of all business applications including regular updates, major version releases, new installations, and bug fixes where needed
- Troubleshoot, resolve escalated application incidents and problems; this includes acting as a point of escalation for support problems and incidents that are not able to be resolved by the Help Desk
- Work directly with IT and Development on new implementations and various project work
- Assist and work with users with finding ways to utilize software and technology more effectively and securely
- Evaluate/test new software and business solutions
- Ensures data security and integrity for all PowerSchool applications
- Continually audit and monitor systems for deficiencies and perform necessary maintenance as required
- Exercise independent judgment to analyze and diagnose application related problems and issues
- Assist in application training of existing users and new employees
- Explore new solutions, including testing, design, modifications and deployment required to meet both the company s and client s business requirements
- All other duties as assigned
Minimum Qualifications
- Minimum of 3 years of relevant and related work experience.
- bachelors degree in Information Technology or related field or equivalent combination of education and/or
📌 Application Specialist (Bengaluru)
🏢 PowerSchool India
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.