We are seeking a talented and experienced ServiceNow Developer with hands-on CMDB expertise to join our team.
The ServiceNow Developer will be responsible for designing, developing, and maintaining ServiceNow applications and workflows, with a particular emphasis on enhancing and optimizing our Configuration Management Database (CMDB).
This role will focus on streamlining and automating business processes within our organization, leveraging CMDB capabilities to improve IT asset management, service mapping, and overall system reliability.
Responsibilities:
- Develop business applications, test scripts, and process workflows using scripts, Script Includes, UI Policies, UI Actions, Data Policies, Client Scripts, Business Rules, Web Services, Data imports, Record Producers, etc
- Configure Email Notifications (Table/Event based)
- Implement system security setting by creating/modifying Access Control List (ACL)
- Configure Custom Application related fields, forms, lists, views, email notifications, user roles and access controls




- Work on Employee Center branding and customization as per customers requirements
- Use Restful Web Services to communicate with different applications with hands on REST APIs as we'll as other integration
- Create Data Sources and Load the ServiceNow tables with different data formats
- Create/modify ServiceNow Reports and Configure Dashboard by adding them as report widgets and sharing the same with required audiences
- Implement and configure Service Catalog and Knowledge Management
- Fulfillment of access provisioning/revocation via catalog item request
- Implement SSO and directory integration solutions
- Configure/customize Agent chat for Employee Center
- Optimize application performance and scalability
- Track and monitory ServiceNow license usage as we'll as optimize the same
- Conduct peer reviews and maintain coding standards
- Ensure proper documentation of all customizations and integrations
- Monitor and improve system performance

📌 Service Now Developer (Pune)
🏢 SYNGENTA
📍 Pune