- Accountable for monitoring and maintaining the delivery of services by GFM suppliers for India Real Estate portfolio in line to agreed standards.
- Lead the India region portfolio with responsibility for Service Delivery Managers working with the GFM supplier(s), Subject Matter Experts and other Business Partners.
- To develop, agree and implement a facilities and real estate strategy for India working with the GFM supplier and Business Partners that creates an workplace where Syngenta employees can contribute to their highest potential, delivering innovative contributions to the business in safe, efficient and most effective ways.
- Accountable for India portfolio for both FM services and Real Estate lease activity. To act as an ambassador for Syngenta and GSS through strong networking, internally with RD Business Partners, GFM supplier and other functional leadership and staff.
- Work with GFM suppliers in a business partner relationship to continuously identify improvements to the service provided and areas where further savings could be made.
Accountabilities
- Manage the Facilities Management contract(s) at an area level and oversee that all the required services are being delivered to specification (security, engineering maintenance, cleaning, catering, heating, lighting and Real Estate).
- Be responsible for preparing and agreeing the India GFM budget with Regional GFM Head, GFM Finance and GFM supplier, monitor spending and accruals.
- Liaising with GFM supplier organization, RD business partners, key internal stakeholders and external contacts to support the smooth delivery of area operations.
- Review the supplier delivery against the Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for India region with the GFM supplier. Gather and collate area data on the KPIs and SLAs and communicate results to the relevant parties.
- Update and maintain the Syngenta Property Database Real Estate Tracker.
- Manage all Real Estate transactions w
📌 Senior Service Delivery Manager (Pune)
🏢 SYNGENTA
📍 Pune