Role Responsibilities :
- Make outbound calls to promote products and follow up on purchases.
- Respond to customer inquiries and provide product/service information.
- Resolve customer complaints and provide appropriate solutions.
- Keep accurate records of customer interactions and update databases.
Key Deliverables :
- Meet and exceed sales and customer satisfaction targets.
- Stay updated on industry developments and competitor offerings.
- Adhere to company policies, including confidentiality and data security.
- Participate in training to improve skills and knowledge.