Assistant Manager- Training -Job Description
Are you excited about the transformative power of ecommerce in changing the landscape of
grocery retail in India bigbasket is creating milestones in the online grocery market and has
recently re-hauled its supply chains across cities to fulfil most customer orders faster. The
companys operations have expanded to 70 cities in India, recording about 15 million customer
orders per month.
The Big basket Learning & Development team is a very talented, high calibre, multi-cultural group
of individuals who are working towards a common goal of elevating the experience at bigbasket
for internal and external stakeholders.
What would you be doing/ Expected from this role
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Make sure every trainer in the region, across all lines of business and locations, is certified on
the content and ensure their certification in TTT within 1 year completion.
Ensure that all updates in the training content, across all lines of business and locations, are
understood carefully and implemented reliably.
Suggest suitable modifications to the training content to the corporate training team as and
when appropriate.
Plan the training programs (and training calendars) in complete synch with the operations
teams for both recent joiners as well as existing associates (refreshers) in such a manner that
high quality manpower is available to the operations team are available in the required
numbers and on time.
Provide thought leadership as well as administrative support to the trainers in the region.
Track and report performance on training metrics to all stakeholders. Help shape the right
metrics that determine the effectiveness of training.
Requisition the right quantities of training assets (training rooms, projectors, training
desktops, and other training assets) on time and manage them optimally.
Work with the leadership teams in the region to evaluate training needs of first line managers
and work towards their fulfilment.
Contribute to the thought leade