Role Responsibilities :
- Delegate responsibilities and supervise business operations.
- Hire, train, motivate, and coach employees to enhance service quality.
- Monitor store activity, ensuring proper staffing and provisioning.
- Ensure staff compliance with company policies and procedures.
Key Deliverables :
- Resolve conflicts or complaints from customers and employees.
- Develop and implement more productive business processes.
- Achieve business and profit objectives.
- Generate reports and present information to upper management.