Job Description
To assist the Restaurant Manager in the daily operation of the outlet and ensure that service standards, guest satisfaction, and financial performance are achieved in line with hotel direction, the Assistant Manager -Restaurant will:
Support the Restaurant Manager in overseeing all aspects of restaurant operations, including service delivery, food quality, and guest experience
Monitor and maintain service standards across all shifts, ensuring consistency with hotel policies and brand guidelines
Assist in staff supervision, training, and development to foster a high-performing team culture
Contribute to financial performance by managing costs, monitoring budgets, and identifying opportunities for revenue optimisation
Ensure compliance with health, safety, and hygiene regulations throughout the outlet
Handle guest relations and resolve complaints professionally to maintain satisfaction and loyalty
Assist with scheduling, rostering, and workforce planning to ensure adequate staffing levels
Support inventory management and liaise with suppliers to maintain stock levels and quality standards
Participate in promotional activities and special events to enhance the outlet's profile and guest engagement
Maintain accurate records and reports on operational metrics, incidents, and performance indicators
Job-Category: Food & Beverage
Job Type: Permanent
Job Schedule: Full time