We’re hiring a customer-focused CRM Executive to manage client relationships, coordinate project handovers, and ensure excellent post-project support.
Key responsibilities include:
- Managing client communication and follow-ups
- Coordinating project handovers and service requests
- Resolving customer concerns professionally
- Maintaining accurate CRM records
- Coordinating with project, design, and service teams
- Supporting warranty and post-handover requirements
- Building long-term relationships and encouraging referrals
Requirements:
- Excellent communication and interpersonal skills
- Solid coordination and follow-up abilities
- Qualified, client-friendly approach
- Ability to handle escalations calmly and resolve.
- Basic CRM and Google Workspace knowledge
- Experience in interiors, construction, real estate, or client service is a plus