Customer Relations Specialist (Udaipur)

Customer Relations Specialist (Udaipur)

29 Aug
|
M2V Events
|
Udaipur

29 Aug

M2V Events

Udaipur

Customer Relations Specialist – Wedding Client Servicing M2 V Events & Decor | Bhilwara & Udaipur Join M2 V — Where Luxury Weddings Meet Exceptional Client Experience At M2 V Events & Decor, we create some of Rajasthan's most memorable luxury weddings and experiential celebrations. We're looking for a Customer Relations Specialist who has hands-on experience managing wedding clients and understands the pace, emotions, and expectations that come with high-end weddings. This role is exclusively for candidates with experience in wedding planning, wedding client servicing, luxury events, or destination weddings. Location: Bhilwara / Udaipur, Rajasthan Employment Type: Full time | On-Site Industry: Luxury Weddings | Events | Hospitality Who Should Apply?We're looking for professionals who have previously worked as: Wedding Client Servicing Executive Wedding Planner / Wedding Coordinator Client Relationship Manager (Weddings)Luxury Wedding Hospitality or Guest Relations Executive Event Client Servicing Executive (Wedding Industry)Experience in handling wedding clients is mandatory.



Key Responsibilities Be the primary point of contact for wedding clients from booking until event completion. Understand the couple's vision, family preferences, budgets, timelines, and expectations. Manage all client communication through calls, Whats App, meetings, and site visits. Coordinate seamlessly with Sales, Planning, Production, Décor, Hospitality, Operations, and Vendor Teams. Ensure every client requirement is communicated, tracked, and executed accurately. Follow up on approvals, payments, guest lists, layouts, schedules, and other wedding deliverables. Handle last-minute client requests calmly and professionally during wedding functions. Maintain detailed client records, MOMs, timelines, and follow-up reports. Provide regular updates to clients throughout the wedding planning journey. Collect post-event feedback and help maintain long-term client relationships. What We're Looking

📌 Customer Relations Specialist (Udaipur)
🏢 M2V Events
📍 Udaipur

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