Job Title: Associate Technical Support

Location: JP Nagar, Bangalore

Employment Type: Full-time in the office, Mon-Friday

Experience Level: 2 - 4 years

Timings: 1:00 PM -10:00 PM

Job Summary

We are seeking a reliable and detail-oriented content management associate to assist with day-to-day semi-technical and administrative operations. The ideal candidate will have a valuable understanding of HTML and CSS, familiarity with websites, content management systems (CMS), and CRM platforms. Proficiency in Microsoft Office tools, strong communication skills, and a proactive, detail-focused approach to work are essential. Exposure to SEO and Google Analytics, along with the ability to prioritize tasks, work independently, and contribute effectively as part of a team, is highly desirable.

Key Responsibilities

Provide semi-technical and administrative support to the content management team, ensuring smooth day-to-day operations.
Maintain meticulous attention to detail and demonstrate a proactive approach to tasks, problem-solving, and process improvement.




Execute HTML-based content updates, formatting, and webpage maintenance within the CMS, ensuring consistency with brand guidelines and digital standards
Manage, organize, and maintain documents, spreadsheets, and CRM data to support operational efficiency.
Coordinate effectively with cross-functional teams and stakeholders to facilitate communication and timely execution of initiatives.
Ensure accurate record-keeping and assist with the preparation of reports and tracking of content-related issues.
Support adherence to Standard Operating Procedures (SOPs), project briefs, and quality standards.

Requirements

Good knowledge of HTML and CSS.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Strong written and verbal communication skills.
Experience or exposure to CRM systems and content management systems (CMS).
Basic understanding of SEO, Digital Marketing and Google Analytics, including reporting

📌 Associate Technical Support (Bengaluru)
🏢 IZMO
📍 Bengaluru