Job title - Principal, Services AI Solution Lead
Exp 10-12 yrs

Location - Bangalore (Hybrid)
Job Purpose

Within the Digital Customer Relationship organization, you are responsible for defining how Artificial Intelligence can be leveraged within your capability scope to answer business needs while ensuring coherence, scalability, maintainability and alignment with enterprise standards.
You act as the AI solution authority for your capability. You help translate validated business requirements into AI-enabled solution options and formal recommendation papers, covering AI embedded in existing platforms, vendor capabilities, low-code / pro-code developments, autonomous agents and AI-native platforms.
Your mission is to ensure that the right AI solution pattern is selected and designed before delivery starts. You work closely with Business Product Leaders, Business Process Owners, E2E Business Architects, Digital Product Owners, Application Analysts, E2E Solution Design Leads, DCR Architects, Technical Leads, AI Hub, Data Office, platform owners and delivery teams.




You do not replace the Business Product Leader, the Digital Product Owner, the E2E Solution Design Lead or the Technical Lead. You complement them by bringing AI-specific architecture, assessment and design expertise into the existing Services Ways of Working.
Your impact will be measured by the quality of AI solution decisions, the reuse of scalable patterns, the clarity of architecture recommendations, and the ability of delivered AI solutions to move safely into run mode.

Key Responsibilities

AI Prospect and Feasibility Assessment
Analyze validated business requirements and identify whether AI can bring a relevant, measurable and feasible answer to the business need.
Support early discovery and handover discussions by clarifying AI opportunities, constraints, prerequisites and risks.
Assess data readiness, process readiness, platform readiness and operational readiness before recommending an AI solut

📌 Principal, Services AI Solution Lead (Bengaluru)
🏢 Schneider Electric
📍 Bengaluru