Job title
Principal, Services E2E Solution Lead
Exp 10-12 yrs
Location - Bangalore
Job Purpose
The End‑to‑End Solution Lead is accountable for the overall functional and solution integrity of complex, multi‑platform business solutions. The role owns the design, alignment, and delivery of end‑to‑end processes across CRM, Field Services, CPQ, and ERP systems—ensuring scalability, consistency, and business value.
This role bridges business strategy, process design, and technical execution, providing single‑point accountability for solution coherence across initiatives, releases, and geographies in large‑scale Services and digital transformation programs.
Key Responsibilities
End‑to‑End Solution Ownership
Own the end‑to‑end solution design across platforms including Salesforce, ServiceMax, CPQ, and ERP (SAP / Oracle).
Define and govern future‑state processes and system architecture for Services, Quote‑to‑Cash, and related domains.
Ensure all functional and technical components align to a coherent, scalable E2E solution.




Act as the single point of accountability for solution consistency across streams and teams.
Architecture & Design Governance
Lead cross‑functional solution design workshops and deep dives.
Validate and approve:
Functional designs
Integration designs
Cross‑system data flows
Ensure adherence to global templates, reference models, and “fit‑to‑standard” principles.
Identify and manage functional and architectural risks, trade‑offs, and dependencies early in the lifecycle.
Delivery Oversight & Lifecycle Management
Oversee the full solution lifecycle: design → build → test → deploy → stabilize.
Ensure cross‑stream coordination across Salesforce, ERP, CPQ, and integration teams.
Support release planning and go‑live readiness from an E2E perspective.
Act as escalation point for solution‑related delivery issues and complex cross‑platform defects.
Integration & Cross‑System Leadership
Own the end‑to‑end integration vision across CRM, Field Services, ERP, and Fina

📌 Principal, ServicesE Solution Lead (Bengaluru)
🏢 Schneider Electric
📍 Bengaluru