Job Summary

The South Asia Cluster Lead, Global Markets Operations is a senior leadership role with full accountability for driving the end-to-end Markets Operations agenda across India, Sri Lanka, Bangladesh and Nepal. The role is critical to ensuring the cluster operates with strong control discipline, commercial alignment, operational resilience and consistent execution across multiple markets, products and stakeholder groups.

The role provides strategic and day-to-day leadership across Middle Office, Client Support and Onboarding, while maintaining clear oversight and governance over all operational activities delivered through GBS, including confirmations, settlements, margining, reporting and related post-trade processes. It requires strong ownership of service quality, risk management, capacity, escalation discipline and delivery standards across both in-country and offshore-supported activities.

The role holder will act as the primary senior Operations partner to Markets Heads, Trading, Sales and Country COOs in each market. They will be expected to provide trusted leadership,



effective challenge and proactive business partnership, ensuring that operational priorities are aligned to business growth, regulatory expectations, client outcomes and the Bank’s control standards. This is a highly visible leadership role requiring strong execution, stakeholder influence and the ability to lead through complexity across a diverse South Asia franchise.

Key Responsibilities

Strategy

Define and execute the South Asia Global Markets Operations strategy across India, Sri Lanka, Bangladesh and Nepal, ensuring the operating model supports business growth, product complexity, regulatory expectations and operational resilience.
Build a scalable, well-governed and client-focused operations platform across in-country teams and GBS-supported processes, with explicit ownership, consistent standards and disciplined execution.
Act as a trusted senior Operations advisor to Market

📌 Director, Global Markets Operations, India and South Asia Cluster Lead (Mumbai)
🏢 Standard Chartered India
📍 Mumbai