We are seeking a seasoned Software Product Manager with extensive background in
designing and delivering high-throughput and mission-critical features in Smart
Nudges Platform (SNP). The ideal candidate will possess a blend of technical
proficiency, problem solving, critical thinking, customer-first approach, deep
business understanding, focus on operational efficiency and stakeholder
management. Candidate should have 5+ years professional experience in software
product management. Your role will be crucial in building cutting-edge solutions
that drives customer engagement across all banking channels in Kotak.
Key Responsibilities:
* Strategic Planning: Develop a comprehensive product strategy that encompasses
market needs, regulatory requirements, and technological advancements. Define
the vision and roadmap.
* Market Analysis: Perform in-depth market research and analysis to understand
the competitive landscape, banking & fintech industry trends, and customer
needs. Identify gaps and opportunities for innovation.
* Product Lifecycle Management: Manage the entire product lifecycle, from
ideation and development to launch, evaluation, and iteration. Ensure the
product aligns with the business goals and delivers value to end-users.
* Feature Development: Work closely with stakeholders to define and prioritize
features. Create detailed requirements and user stories that align with the
overall product strategy.
* Cross-functional Leadership: Lead cross-functional teams, including
engineering, design, QA, and business units, to deliver high-quality products
on time and within budget. Facilitate communication and collaboration among
teams.
* Performance Metrics: Define and monitor key performance indicators (KPIs) to
measure product success and inform future development decisions. Regularly
report on product performance and strategic adjustments.
* Customer Experience: Evangelise customer experience on outbound and inbound
communic