Intuit's Identity organization is seeking a Staff Technical Program Manager to focus on how our platform scales for large and complex customers. Our Identity Platform is the primary gateway for millions of customers across TurboTax, QuickBooks, Credit Karma, and Mailchimp — a durable strategic lever that ensures personalized experiences are delivered with world-class security and compliance.
This role sits at the center of one of Intuit's largest growth bets: serving customers whose organizations look nothing like a single-owner small business. Accounting firms managing hundreds of clients. Multi-entity businesses running dozens of legal entities across currencies and locations. Mid-market companies with real hierarchies, real headcount, and real governance requirements. The users you build for are the people your customers employ — the staff, contractors, and accountants they invite into their own Intuit account — and the platform they administer today was designed for a much smaller shape of customer.
You will own two initiatives end to end.
Scale is the work of taking our account model from hundreds of entities to thousands, delivering bulk and group-level administration, and standing up an API-first surface so customers and partners can manage identity programmatically rather than one user at a time. Access automation is the work of making the joiner/mover/leaver lifecycle automatic — permissions applied correctly the moment someone is added, revoked the moment they leave, with the audit trail to prove it — collapsing onboarding that takes weeks and eliminating access that outlives the person who held it.
We need an AI Native, results-oriented and empathetic technical leader who can navigate complex system architectures, establish order in ambiguity, and drive technical excellence in a fast-paced, matrixed workplace. This role is based in Bengaluru India and partners daily with the engineering and product teams driving both initiatives.