About the Role
We are seeking a highly organized, customer-centric, and strategic Pavilion Manager to lead the operations, governance, and end-to-end client engagement experience for the HCLTech Chennai Pavilion. This role will be responsible for delivering world-class executive briefing experiences, ensuring operational excellence, driving stakeholder alignment, and showcasing HCLTech's capabilities through immersive, outcome-oriented client journeys.

The ideal candidate will combine robust program management, client engagement, storytelling, operations, and cross-functional stakeholder management skills to create memorable client experiences that support business growth and strategic relationships.
Key Responsibilities

Pavilion Operations & Governance
Own the day-to-day operations of the Chennai Pavilion and ensure it remains client-ready at all times.
Establish and manage governance frameworks, operating rhythms, SOPs, readiness processes, checklists, and escalation mechanisms.
Maintain operational excellence across briefing areas, demo pods, collaboration zones,



digital displays, and visitor-facing environments.
Ensure compliance with HCLTech security, facilities, branding, visitor management, and client confidentiality standards.
Partner with Facilities, Security, IT, AV, and support teams to ensure seamless pavilion operations.
Maintain a comprehensive readiness calendar covering demos, content, branding, housekeeping, technology, and visitor logistics.

Booking, Calendar & Utilization Management
Manage pavilion bookings, engagement schedules, and visit pipelines through designated intranet platforms.
Coordinate briefing sessions, walkthroughs, demo allocations, and SME participation.
Prioritize pavilion utilization across strategic client visits, executive engagements, industry delegations, and leadership interactions.
Publish weekly and monthly utilization plans and engagement calendars.
Resolve scheduling conflicts and manage resource dependencies efficie

📌 Pavilion Manager (Chennai)
🏢 HCLTech
📍 Chennai