29 Aug
|
Margo Digitech
|
India
29 Aug
Margo Digitech
India
Client Relationship Manager
Company: Margo Digitech
Location: Kirti Nagar
Work Mode: Full time, Work from Office
Experience: 3–4+ years
About the Role
Margo Digitech is looking for a Client Relationship Manager to manage and strengthen relationships with our B2B clients. The ideal candidate should be confident in handling clients independently, have excellent communication and relationship-building skills, and be comfortable coordinating with internal teams to ensure smooth project delivery and client satisfaction.
Key Responsibilities
Manage and maintain strong relationships with existing B2B clients.
Serve as the primary point of contact for client communication, requirements, and queries.
Understand client needs and coordinate with creative, content, and marketing teams for timely execution.
Handle client meetings, presentations, follow-ups, and regular updates.
Ensure smooth communication between clients and internal teams.
Proactively address client concerns and ensure a high level of client satisfaction.
Identify opportunities for account growth, upselling, and long-term partnerships.
Maintain regular follow-ups and track deliverables, timelines, and client expectations.
Requirements
Bachelor's degree in Business, Marketing, Communications, or a related field.
3–4+ years of experience in Client Servicing, Client Relationship Management, Account Management, or a similar role.
Prior experience handling B2B clients is mandatory.
Experience in a digital marketing, advertising, creative, media, or related agency will be preferred.
Excellent verbal and written communication skills.
Strong interpersonal, negotiation, and stakeholder management skills.
Ability to independently handle clients and manage multiple accounts.
📌 Client Relationship Manager (India)
🏢 Margo Digitech
📍 India