Customer Relations Specialist – Wedding Client ServicingM2V Events & Decor | Bhilwara & Udaipur

Join M2V — Where Luxury Weddings Meet Exceptional Client ExperienceAt M2V Events & Decor, we create some of Rajasthan's most memorable luxury weddings and experiential celebrations. We're looking for a Customer Relations Specialist who has hands-on experience managing wedding clients and understands the pace, emotions, and expectations that come with high-end weddings.
This role is exclusively for candidates with experience in wedding planning, wedding client servicing, luxury events, or destination weddings.
Location: Bhilwara / Udaipur, Rajasthan
Employment Type: Full-Time | In office
Industry: Luxury Weddings | Events | Hospitality

Who Should Apply?We're looking for professionals who have previously worked as:
- Wedding Client Servicing Executive
- Wedding Planner / Wedding Coordinator
- Client Relationship Manager (Weddings)
- Luxury Wedding Hospitality or Guest Relations Executive
- Event Client Servicing Executive (Wedding Industry)





Experience in handling wedding clients is mandatory.

Key Responsibilities
- Be the primary point of contact for wedding clients from booking until event completion.
- Understand the couple's vision, family preferences, budgets, timelines, and expectations.
- Manage all client communication through calls, WhatsApp, meetings, and site visits.
- Coordinate seamlessly with Sales, Planning, Production, Décor, Hospitality, Operations, and Vendor Teams.
- Ensure every client requirement is communicated, tracked, and executed accurately.
- Follow up on approvals, payments, guest lists, layouts, schedules, and other wedding deliverables.
- Handle last-minute client requests calmly and professionally during wedding functions.
- Maintain detailed client records, MOMs, timelines, and follow-up reports.
- Provide regular updates to clients throughout the wedding planning journey.
- Collect post-event feedback and help maintain long-term client rela

📌 Customer Relations Specialist (India)
🏢 M2V Events
📍 India