* Achieve assigned collection target through CREs assigned to them
* Achieve assigned target on KPA parameters
Customer Relationship
* Maintain constant touch with specific customer groups who are difficult to
reach through CREs
* Visit and meet customers
Managing Team
* Manage the team of LREs/CREs/AMRs
* Should align individual work and performance with the broader team to achieve
mutual outcomes
* Makes sure self and team adheres to the team's expectations and guidelines,
fulfils teams responsibilities and should demonstrate personal commitment to
the team.
Document Management
* Ensure all collection documents are submitted correctly and on time
Audit Compliance
* Ensure strict audit compliance as per company norms for self and team
Managing Branch
* Ensure smooth functioning of branch collection without any issues
* Manage the repossession activity of the branch