About SuperProfile

SuperProfile, a product by Cosmofeed, is built at the forefront of the creator economy. Backed by years of experience working with thousands of creators worldwide, SuperProfile is an all-in-one platform that empowers creators to grow their audience and monetize their businesses seamlessly.

Learn more: www.superprofile.bio

Role Overview

We are looking for a proactive and results-oriented Creator Success Manager to own the end-to-end relationship with our creators and clients—from onboarding and activation to engagement, retention, and long-term success.

This role combines client relationship management, team leadership, retention, and support operations. The ideal candidate will be responsible for ensuring creators have a smooth and high-value experience with SuperProfile while driving platform adoption, creator satisfaction, retention, and growth.

Key Responsibilities

Creator & Client Management
Own the end-to-end relationship with a portfolio of creators and clients, including onboarding, regular engagement, and issue resolution.




Act as the primary point of contact for key creators and understand their goals, challenges, and business requirements.
Help creators effectively leverage SuperProfile's platform and features to grow their audience and monetize their businesses.
Conduct regular check-ins and business reviews to track creator performance, platform adoption, and growth opportunities.
Build robust, trusted relationships with creators across different markets and time zones.
Identify upsell and cross-sell opportunities and coordinate with Sales/Growth teams where relevant.

Team Management
Lead, mentor, and manage a team of Creator Success Associates/Executives.
Allocate creator accounts, monitor workloads, and ensure effective account management across the team.
Set and track team KPIs around response time, creator satisfaction, activation, retention, and issue resolution.
Conduct regular one-on-ones, performance reviews, coaching, a

📌 Creator Success Manager (Gurugram)
🏢 Cosmofeed
📍 Gurugram