1. Business Development
• Devise effective territory sales and marketing strategies.
• Professionally handle incoming requests from customers within
defined territory.
• Generate new business leads or opportunities based on
similar/existing solutions provided to customers.
• Thoroughly and effectively gather customer information.
• Maintain a balance between company policy and customer
benefits.
• Continuously evaluate and identify opportunities to drive process
improvements.
• Present products and services to prospective customers.
• Perform product demonstration.
• Active participation in tender.
• Early engagement with PSU & private customers for requirement.
• Achieving assigned territory business target.
• Implementing effective strategies to maximize profitability.
• Effectively handling customer negotiation to ensure maximum
order value & profit with favorable T&C; to the organization.
• Payment follows up.
2. Customer Relationship
• Knowledge of Support/Communication etiquettes for general
day-to-day client communication.
• Communicate with client for ongoing Issues / Product Trainings.
• Administer regular feedback from the customer for product
improvement.
• Working with a team or individually to enhance customer
experience and solve grievances.
3.Data Management
• Work on Supports in-house tasks like updating timesheet,
preparing Weekly Reports etc.
• Opportunity Follow up and Update in CRM System with precise
order closing details (e.g., time & amount).
• Prepare and submit reports weekly/monthly MIS reports to the
Regional Manager.
• Ensure accurate chance/customer details to be entered into the
CRM System.
4. Business Analysis
• Analyze data to find the most efficient sales methods.
• Discover sales opportunities through market research.
• Participate in industry or promotional events (e.g., trade shows) to
cultivate customer relationships.
• Monitor competition within assigned region.