Responsible for achieving revenue and business targets of multiple centers
Conducting marketing campaigns to boost brand visibility and generate leads
Ensure leads are properly followed up and converted
Ensure high quality customer experience
Maintain relationships with corporates and other institutional customers
Operational Management
Supervise operations of multiple centers
Train and support center heads, coaches, guest relations executives and support staff.
Ensure proper rostering, attendance, and shift planning for the centers
Monitor facility maintenance and equipment requirements at all centers
Plan and ensure smooth conduction of tournaments and other events
Reporting and Coordination
Prepare and send weekly/monthly reports on revenue, expenses and issues
Maintain accurate documentation for center operations,
HR and accounts records
Monitor and enforce compliance to company policies and processes.
Coordinate with all the corporate teams for efficient and effective functioning of the centers
Coordinate with partners, landlords and other stakeholders
KEY COMPETENCIES
Should have at least 3 years of managing multi location operations
Solid leadership and people management skills
Excellent written and oral communication skills in English, Hindi and Telugu
Self-driven with strong adherence to deadlines
Should be energetic with a passion to learn and grow
Willingness to travel across centers in the assigned cluster.
Experience in fitness and sports industry is an added advantage