Assume a critical role in defining the future of a globally recognized firm and
have a direct and significant effect in a realm tailored for top achievers in
site reliability.

As a Sr Lead Software Engineer at JPMorgan Chase within the Commercial &
Investment Bank – Markets – Sales, Research & Data Technology, you hold a
technical leadership role in your team, demonstrate robust knowledge across
multiple technical domains, and advise others on the technical and business
issues facing them. Take lead and conduct resiliency design reviews, break up
complex problems into digestible work for other engineers, act as a technical
lead for medium to large-sized products, and provide advice and mentoring to
other engineers. You will will set the vision, strategy, and operating model for
our SRE transformation—enabling our business-aligned support teams to deliver
higher reliability, stronger resilience, and a measurably better end-user
experience across the board. A key pillar of the role is driving our AI
transformation: using AI responsibly and securely to reduce toil, strengthen




observability, and move us from reactive operations to proactive and predictive
reliability management.

Job responsibilities

* Defines the SRE vision, north-star outcomes, and multi-year roadmap for the
Production Management team, aligned to both CIB and JPM Global Technology
priorities.
* Establishes the SRE operating model across global regions (ways of working,
intake, prioritization, engagement with engineering teams and production
support).
* Partners with business-aligned Production Support leads to embed SRE
practices consistently and act as a force multiplier – coaching them on
reliability thinking, prioritization, and “engineering out” operational load.
* Builds and develops a small, high-impact core SRE team (and/or virtual SRE
community of practice) that scales reliability improvements across many
application flows.
* Defines and implements standards for: Service cataloging, SLO/SLI

📌 Sr Lead Software Engineer (Bengaluru)
🏢 JPMorgan Chase
📍 Bengaluru