ORM Intern
Company: Schbang
Location: Lower Parel, Mumbai
Work Mode: In office
Employment Type: Full-Time Internship
Duration: 6 Months
Working Days: Monday–Friday
Potential: PPO opportunity based on performance
About Schbang
Schbang is a full-service creative and technology agency that brings together creativity, technology, media, and culture to build impactful brands. We work with leading brands across industries to create digital experiences and conversations that matter.
Role Overview
We’re looking for an ORM Intern who is plugged into the internet, understands social media conversations, keeps up with emerging trends, and enjoys making sense of data.
As an ORM Intern, you’ll work closely with the digital and ORM teams to monitor online conversations, track brand sentiment, identify trends, flag potential reputation risks, and support reporting and insights.
This is an ideal opportunity for a fresher or aspiring digital professional looking to build hands-on experience in Online Reputation Management, Social Listening, Digital Marketing, and Social Media Analytics.




Key Responsibilities
Monitor brand mentions, conversations, comments, reviews, and discussions across social media and digital platforms.
Support Online Reputation Management (ORM) activities for multiple brands.
Track and analyse online conversations to understand audience sentiment and brand perception.
Identify emerging trends, viral conversations, potential crises, and reputation risks.
Conduct regular social listening and share relevant observations with the team.
Maintain accurate trackers and databases for brand mentions, queries, complaints, and responses.
Categorise and analyse conversations based on sentiment, topic, platform, and priority.
Assist in preparing daily, weekly, and monthly ORM reports.
Identify recurring customer concerns and provide insights to the team.
Stay updated on social media trends, internet culture, memes, news, and platform updates.
Coordinate with internal teams to e

📌 ORM Intern (Mumbai)
🏢 Schbang
📍 Mumbai