About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Description: Storage Administrator (L2 Support)

We are looking for a talented Storage Administrator (L2 Support) to join our IT infrastructure team. The ideal candidate will be responsible for supporting, monitoring, and troubleshooting enterprise storage systems. This role involves addressing escalated issues, assisting with routine storage administration tasks, and ensuring the seamless operation of storage infrastructure in a multi-vendor setting.

Key Responsibilities: Storage Administration

Manage and monitor storage systems, including SAN, NAS, and object storage platforms, ensuring their health and availability.
Perform L2-level support for storage-related incidents and service requests, including provisioning storage and configuring access.




Assist with LUN creation, zoning, and masking for storage arrays.

Issue Resolution And Escalation

Troubleshoot and resolve moderately complex storage issues and escalate critical incidents to L3 support when required.
Collaborate with L3 teams and vendors to resolve hardware and software issues.

Monitoring And Reporting

Use monitoring tools (e.g., NetApp on Command, Dell EMC Unisphere, HPE Infosight) to proactively detect and address potential problems.
Generate and analyses storage performance and capacity reports to support operational planning.

Maintenance And Upgrades

Perform routine maintenance tasks, such as firmware updates and patch installations, under the guidance of L3 administrators.
Support storage infrastructure upgrades and migrations by executing defined tasks.

Documentation And Knowledge Sharing

Maintain and update documentation for storage configurations, standard operating pro

📌 Sr Engineer (Pune)
🏢 Tata Communications
📍 Pune