Job Description: Admin Executive - Logistics & DispatchJob Title
Admin Executive - Logistics & Dispatch
Department
Operations / Administration
Job Summary
Key Responsibilities
- Coordinate and schedule dispatch of customer orders.
- Arrange transportation and logistics for timely deliveries.
- Track shipments and ensure orders reach customers on schedule.
- Coordinate with installation teams and schedule installation appointments.
- Communicate with customers regarding delivery and installation updates.
- Liaise with transport vendors, courier partners, and warehouse staff.
- Prepare dispatch documents, delivery challans, invoices, and related paperwork.
- Maintain records of dispatched orders, deliveries, and installations.
- Resolve delivery or installation issues by coordinating with internal teams.
- Follow up on pending deliveries and ensure timely completion.
- Monitor inventory movement and update dispatch status in the system.
- Generate daily, weekly, and monthly logistics and dispatch reports.
- Perform general administrative duties to support operations.
Required Qualifications
- Bachelor's degree in any discipline.
- 1-3 years of experience in administration, logistics, dispatch, or operations.
- Freshers with robust organizational skills may also apply.
Skills Required
- Excellent communication and coordination skills.
- Strong organizational and time management abilities.
- Knowledge of logistics, dispatch, and delivery processes.
- Ability to work under pressure and manage multiple tasks.
- Problem-solving and customer service skills.
- Experience with ERP or order management software is an added advantage.
Key Performance Indicators (KPIs)
- On-time order dispatch.
- Timely delivery and installation completion.
- Accuracy of dispatch documentation.
- Customer satisfaction with delivery and installation services.
- Minimal delivery delays and order discrepancies.