Job Summary:
Key Responsibilities:
- Communicate effectively with patients and clinicians to ensure clarity on diagnosis, therapy, and treatment plans.
- Provide counselling and guidance to patients regarding their medical journey, ensuring emotional comfort and understanding.
- Assist clinicians by relaying patient concerns and ensuring smooth coordination between departments.
- Maintain accurate patient records and documentation as per hospital guidelines.
- Educate patients and their families about prescribed treatments, follow-ups, and preventive care.
- Support patient engagement initiatives and contribute to improving overall patient satisfaction.
Qualifications & Skills:
- Bachelor’s degree in Science, Pharmacy, Nursing, or any Life Science field (mandatory).
- Prior experience in patient counselling or healthcare communication preferred.
- Robust interpersonal and communication skills.
- Empathetic attitude with the ability to handle sensitive patient situations.
- Confidence in interacting with clinicians and patients.