POSITION: CRM
Department: MDO ( MD OFFICR)
Industry:Manufacturing - Plastic Molding - Automotive Components for OEM & Appliances
Salary: CTC ₹22000 to ₹40,000 PM ( depending on knowledge, experience, qualification)
Experience: 3-5 Years Relevant
Location: Gurgaon (Narsingpur)
Qualification: Graduate (Any Discipline) / MBA Preferred
Key Responsibilities
- Act as the primary point of contact for customers
- Handle customer queries, complaints, and feedback effectively
- Maintain strong relationships with OEM clients and other Customers
- Knowledge of Documents related to Export
- Knowledge of freight calculation and knowledge
- Coordinate with production, quality, and dispatch teams for order status
- Track order execution, delivery schedules, and commitments
- Prepare and share MIS reports, customer updates, and documentation
- Ensure timely resolution of customer issues and escalations
- Support in new development coordination and project tracking




- Maintain proper records of communication and transactionsRequired Skills:
- Soft Skills
- Good communication skills (written & verbal):
- Strong coordination and follow-up ability

Knowledge of the automotive/OEM industry is preferred.What We Offer
- Familiarity with plastic injection moulding processes is an advantage
- Ability to handle OEM & international clientsOn Job Skills Knowledge of Import documentation & Freight calculation & logistics coordination:
- Challenging learning exposure:
- Growth opportunities in a dynamic manufacturing environment
- Exposure to senior management and strategic planning
- Competitive salary and benefits as per industry norms

Pay: ₹24,000.00 - ₹45,000.00 per month

Perks:
- Provident Fund

Work Location: In person

📌 Logistics Manager (Gurugram)
🏢 The Wyth
📍 Gurugram