Key Responsibilities
- Welcome customers and understand their home appliance requirements.
- Recommend suitable products based on customer needs and budget.
- Explain product features, specifications, pricing, warranty, and offers.
- Handle customer enquiries and provide accurate product information.
- Achieve daily, monthly, and annual sales targets.
- Demonstrate products and explain their usage and advantages.
- Generate sales through effective customer engagement and product knowledge.
- Upsell and cross-sell relevant products and accessories.
- Maintain attractive product displays and ensure proper merchandising.
- Keep updated on new products, offers, pricing, and competitor products.
- Coordinate with billing, warehouse, delivery, and installation teams.
- Follow up with customers regarding orders, deliveries, and installations.
- Handle customer complaints and coordinate for timely resolution.
- Maintain accurate sales records and customer information.
- Assist with stock checks and report product shortages or discrepancies.
- Maintain cleanliness and organization of the showroom/store.
- Participate in promotional campaigns and store activities.
- Prepare daily sales and performance reports as required.
Required Skills:
- Excellent communication and customer-handling skills.
- Strong sales and convincing abilities.
- Good product demonstration skills.
- Target-oriented and self-motivated.
- Strong negotiation and upselling skills.
- Basic knowledge of home appliances and consumer electronics.
- Good interpersonal and relationship-management skills.
- Basic computer and POS/billing knowledge.
- Good teamwork and coordination skills.
- Professional appearance and positive attitude.
Qualification
- 12th pass / Graduate in any discipline.
- Diploma or degree in Sales, Marketing, Retail Management, or Business Administration is an advantage.
Experience
- 1-3 years of experience in retail sales, showroom sales, home appliances, consumer electronics,
📌 Store Sales (Nashik)
🏢 Deziners Studio
📍 Nashik
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