Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work You will greet guests with a smile and ensure they feel valued from the moment they walk in. As a F&B; Associate, you’re not just making guests feel at home - you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here’s what you’ll do during a typical day:
- Guest Reception:Greet guests warmly, manage reservations, and ensure smooth seating arrangements.
- Service Support:Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.
- Guest Experience:Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
- Coordination & Communication:Liaise with kitchen and service teams to ensure timely and accurate order delivery.
- Presentation Standards:Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
- Safety & Hygiene:Follow health, safety, and hygiene protocols to ensure a clean and secure environment for guests.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrityand always doing the right thing. Inspiring others through Leadership. A belief that Teamworkdrives the best outcomes. A sense of Ownershipand accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- High school diploma or equivalent; hospitality training is a plus
- Proven experience in a similar role in a hotel
- Excellent communication, grooming, and interpersonal skills
- Fluent in English; additional languages are an advantage
- Friendly, professional, an