Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Join Optum's Prior Authorization Automation Platform to build and operate scalable AI/ML platforms supporting Prior Auth Determination, Status Monitoring, and future AI agents. This role focuses on production AI delivery, MLOps, monitoring, governance, and enterprise-scale ML operations. The platform includes AI-assisted determination, monitoring, and future agentic automation capabilities.
- Primary Responsibilities:
- Design, deploy, and maintain production-grade AI/ML platforms




- Build scalable MLOps pipelines and AI deployment frameworks
- Implement model lifecycle management, CI/CD for ML, and automated retraining
- Establish monitoring for:
- Model Performance
- Data Drift
- Concept Drift
- Prompt Drift
- Hallucination Tracking
- Build champion vs. challenger model frameworks
- Develop AI observability, governance, and compliance controls
- Support AIRB, Responsible AI, and production AI readiness
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business setting). The Company may adopt, vary or rescind these policies and di

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