Druva is seeking an MSP Metering & Data Operations Manager to own the operational administration, data integrity, reporting, and forecasting capabilities supporting our global Managed Service Provider business.

The primary objective is straightforward: ensure MSP consumption data is accurate, explainable, actionable, and trusted across the business.

Key Responsibilities

m3ter Platform Administration
- m3ter Platform Administration
- Configure and maintain meters, products, pricing structures, account mappings, and related platform components.
- Monitor ingestion and processing of MSP consumption data and identify anomalies, failures, or unexpected results.
- Coordinate changes to metering logic as Druva introduces new products, SKUs, consumption models, partners, and commercial programs.
- Maintain appropriate documentation, controls, and operating procedures for m3ter administration.
- Partner with Finance, Deal Desk, Product, Engineering, RevOps, and MSP leadership to ensure metering logic accurately reflects commercial agreements.

Data Monitoring & Issue Resolution




- Proactively monitor MSP consumption and metering data for completeness, accuracy, and consistency.
- Identify discrepancies between source telemetry, m3ter, CRM, billing, and reporting systems.
- Diagnose data issues and determine whether root causes originate from source data, ingestion, mapping, transformation, metering configuration, or reporting logic.
- Coordinate resolution with Engineering, Finance, RevOps, BI, and other technical teams.
- Establish data-quality checks and exception reporting to identify issues before they affect billing or executive reporting.
- Maintain an issue log and drive recurring data problems through root-cause analysis and permanent remediation.

Consumption Analytics & Reporting
- Create and maintain dashboards showing MSP consumption and business performance.
- Provide reporting at the global, regional, aggregator, partner, tenant, product, and workload levels as approp

📌 Data Operations Specialist (Pune)
🏢 Druva
📍 Pune