Key Responsibilities
- Client Interaction:
- Meet and greet customers, resolve queries, and conduct site show-arounds.
- Build long-term relationships through consistent communication.
- Documentation Management:
- Verify booking documents, log entries in CRM software, and issue allotment letters.
- Guide clients through sale deeds, stamp duty payments, and registration processes.
- Payment Coordination:
- Send payment intimations and demand letters on time.
- Follow up on dues, manage defaults, and ensure receipts are dispatched promptly.
- Project Updates:
- Communicate construction progress and possession timelines.
- Coordinate with site teams for handover and update customer records.
- Customer Service:
- Handle complaints efficiently and maintain high service standards.
- Provide personalized support and ensure client satisfaction.
- Reporting:
- Prepare MIS reports on collections and customer interactions for management.

Proficiency in Microsoft Excel is required.

Pay: ₹20,000.00 - ₹25,000.00 per month

Advantages:
- Provident Fund

Work Location: In person

📌 Customer Relationship Executive (Howrah)
🏢 STARK INFRAPROJECTS
📍 Howrah