Patient & Visitor Support: Welcoming guests, providing information regarding services, and acting as a liaison between families and medical staff, particularly in ICUs or specialized wards.
- Service Coordination: Facilitating admission, discharge, and transfer processes; assisting with room readiness and navigating hospital facilities.
- Complaint Resolution: Receiving, addressing, and resolving patient complaints or grievances promptly to ensure service recovery.
- Feedback & Quality Improvement: Collecting patient feedback through surveys to improve service quality and adhering to NABH/JCI standards.
- Record Management: Maintaining logs of patient interactions, feedback, and special requests. Indeed +5

Required Skills and Qualifications
- Education: Bachelor's degree in Hospitality Management,



Healthcare Administration, or related field.
- Experience: Previous experience in customer service, hospitality, or a healthcare setting (typically 2-7 years).
- Competencies: Excellent communication (verbal/written), empathy, strong problem-solving skills, and ability to work under pressure.
- Language: Fluency in English and local languages is highly preferred

Job Types: Full time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:
- Provident Fund

Experience:
- Guest relations: 1 year (preferred)

Work Location: In person

📌 Guest Relations Executive (Vadapalani)
🏢 SRI KAUVERY MEDICAL CARE (INDIA
📍 Vadapalani