Summary:
Role: Supports the Front Office Manager in overseeing reception, guest services, and daily operations.
Key Duties:
- Supervise front desk staff and ensure smooth check-in/check-out.
- Handle guest queries, complaints, and escalations professionally.
- Monitor reservations, room allocations, and billing accuracy.
- Maintain service standards and coordinate with other departments.
- Train and motivate team members for excellent guest experience.
Skills: Robust communication, leadership, problem-solving, customer service orientation.
Qualifications:
Qualifications -
Hospitality degree/diploma, 3-5 years’ front office experience.
📌 Assistant Manager (Bharuch)
🏢 Hyatt Place Bharuch
📍 Bharuch
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