This role requires someone who thinks like an entrepreneur, enjoys solving business problems, and can execute ideas with speed.
Key Responsibilities
1. Business Operations Management
- Own and coordinate end-to-end business operations.
- Coordinate with warehouse teams to ensure inventory accuracy, dispatch efficiency, and timely order fulfillment.
- Monitor stock availability and optimize inventory turnover.
- Improve operational processes and implement SOPs.
- Coordinate with customer support for issue resolution and customer satisfaction.
2. Business Growth & Current Channel Development
- Identify and develop new revenue channels.
- Explore partnerships with corporate clients, B2B customers, government tenders, exports and institutional buyers.
- Conduct market research to identify untapped opportunities.
- Evaluate new product categories and expansion opportunities.
- Build strategic partnerships that accelerate company growth.
3. Business Planning & Profitability
- Prepare monthly, quarterly, and annual business plans.
- Compile and analyze Profit & Loss (P&L;) statements in coordination with Finance and Sales teams.
- Monitor business KPIs and profitability.
- Recommend cost optimization initiatives.
- Develop business forecasts and growth projections.
4. Sales & Marketing Strategy
- Identify new sales opportunities across online and offline channels.
- Coordinate with marketing teams to improve ROI on digital campaigns.
- Evaluate pricing strategies, promotional offers, and customer acquisition initiatives.
- Analyze campaign performance and recommend improvements.
5. Business Analytics & Forecasting
- Analyze sales trends, customer behavior, and demand patterns.
- Forecast inventory requirements and sales demand.
- Develop dashboards for business performance monitoring.
- Support business with data-driven decision-making.