Responsibilities
- Answer calls and mail professionally to provide information about products and services
- Take care of customer complaint
- Logged the complaint
- Allot the complaint
- Take care of all the inquiries and queries of customers.
Requirements:
- Minimum 12th Passed or Graduate
- Excellent communication skills
- Good Listening and problem-solving skills over mail and telephone
- Ability to take and handle stress pressure of complaint center
- Resolve customer complaints via phone, mail.
- Good Knowledge of networking
- Needs to have troubleshooting knowledge/experience of computer networks, routers/switches, wi-fi, etc.
Other Information
Reporting to: Manager
Remuneration: ₹12,500 - ₹15,000.00 per month plus health and accident insurance
Joining timeline: Immediate to 30 days
Location: Dharamshala, Himachal Pradesh
Job Code: Moonpeak
About Us
Development Logics is an IT services company. We are headquartered in Dharamshala, Himachal Pradesh.
Our current offering includes Product Engineering, Digital Marketing, BPO and Staffing solutions. We are currently offering services to clients in the US, Europe, India and Australia.
Why work with us?
- Work from a place which is many people’s dream.
- A better quality of life for you and your family.
- Work-life balance
Job Types: Full-time, Fresher
Pay: ₹12,500.00 - ₹15,000.00 per month
Advantages:
- Health insurance
- Paid sick time
- Paid time off
Ability to commute/relocate:
- Dharmsala, Himachal Pradesh: Reliably commute or planning to relocate before starting work (required)