A Day In The Life Typically Includes
- Serving as the primary functional point of contact for Traders and Commercial teams, translating business needs into clear, actionable outcomes.:
- Supporting day-to-day Metals Trading operations across the full trade lifecycle.:
- Monitoring the health of ETRM/CTRM platforms and business-critical processes to keep trading systems secure, supported, and available.:
- Reviewing trade flows, scheduled jobs, system interfaces, reconciliations, and operational exceptions to surface issues before they reach the desk.:
- Performing root cause analysis on system and process issues and driving them through to permanent resolution.:
- Coordinating with technology teams to resolve incidents, prioritize fixes, and deliver process and platform enhancements.:
- Partnering closely with Market Risk, Trade Operations, Logistics, Finance, Settlement, and Technology to keep data and processes aligned end to end.:
- Managing incidents, service requests, production support activities, and change initiatives through to closure.:




- Eliciting and validating business requirements and translating them into clear, testable functional specifications.:
- Supporting testing activities, including UAT, for enhancements, upgrades, and regulatory or business-driven changes.:
- Identifying operational and control risks across trade capture, pricing, position, and settlement processes, and recommending pragmatic improvements.:
- Creating and maintaining SOPs, process documentation, runbooks, and training materials that outlast any single individual.:
- Mentoring and cross-training team members to deepen the team's knowledge.:
- Driving continuous improvement and operational excellence initiatives that measurably improve reliability and efficiency.

What You Will Need
- Experienced in Business Analysis, Functional Consulting, or Trading Systems, ideally within commodities or metals trading.:
- Strong domain expertise in Metals Trading across physical and/or finan

📌 Principal Business Analyst (Bengaluru)
🏢 Koch
📍 Bengaluru