CoTrav is looking for a proactive and detail-oriented Travel Operations Executive to support and manage end-to-end travel arrangements for corporate clients. The role involves coordinating travel bookings, managing vendor relationships, ensuring seamless service delivery, and contributing to the overall efficiency of travel operations.
Key Responsibilities:
Travel Coordination & Ticketing
- Manage domestic and international flight bookings through travel platforms and reservation systems.
- Coordinate with airline partners to secure competitive fares and resolve booking-related concerns.
- Handle modifications, cancellations, refunds, and reissuance of travel tickets.
- Monitor travel costs and identify cost-effective travel options for clients.
Hotel & Accommodation Management
- Arrange hotel bookings based on client requirements and travel policies.
- Develop and maintain relationships with hotel partners and accommodation providers.
- Negotiate favorable rates and service agreements.
- Maintain accurate records of preferred hotels and vendor information.
Operational Support
- Ensure smooth execution of day-to-day travel requests and operational activities.
- Coordinate with internal teams and external vendors to deliver timely travel solutions.
- Assist in managing travel-related documentation, billing, and service records.
- Monitor service quality and implement process improvements where required.
- Support client servicing activities and maintain high standards of customer satisfaction.
Vendor & Client Management
- Build and maintain strong relationships with travel suppliers and service partners.
- Collaborate with vendors to ensure timely fulfillment of travel requirements.
- Provide prompt support for operational issues and client escalations.
- Contribute
📌 Operations Associate (Gurugram)
🏢 BAI Infosolutions Private
📍 Gurugram
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