ØAchieve targets set for the areas under your operations.
ØProvide adequate training for BDOs and BDEs.
ØMonitor the performance of BDOs and BDEs.
ØEnsure the call average by BDOs and BDEs on an average of 10 customers daily.
ØEvaluate their visits, efficiency, TA claims and professional performance.
ØEnsure timely submission of TA / DA claims by BDOs and BDEs.
ØSend confidential report on individual basis on every weekend to the DMM/ZSH North marking copy to Business Head and corporate general managers.
ØMonitor every 15 days business of the customer doctors and hospital’s list and qualified complaints of the patients and doctors including remedial action taken to the improvement of the situation and your further suggestions for the consideration of the Management.
ØConvene daily meetings of BDO’s ,BDE’s and weekly meetings of Receptionists and Collection representatives with permission of DSRM/ZSH North and make sure that the dues of the customer hospitals are cleared within 7 days failing which recovery procedures will be administrated against you.
ØAll pending payments are to be reported to General Manager (Operations), General Manager(Finance & Accounts), General Manager (Administration) and respective DSRM/ZSH North marking copy to Business Head. If the total monthly dues are more than Rs.5000/- your salary will be withheld until the dues are fully recovered.
ØReport action to DMM/ZSH North/SM against CRs and other marketing staff on misconduct and financial irregularities and misappropriation of funds.
ØIdentify lapses, weaknesses threats and anti-organizational activities. Propose / implement strategies to rectify them within reasonable time and report such unfortunate incidents to Business Head and Corporate General Managers.
ØEvaluate proposals received from BDOs / BDEs and co-ordinate its implementation effectively in consultation with Business Head and Corporate General Managers.
ØIdentify and address the causes of complaints and grievanc
📌 Assistant Business Development Manager (Pathanamthitta)
🏢 DDRC Agilus Diagnostics
📍 Pathanamthitta
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