29 Aug
|
Spin Technology
|
Pune
29 Aug
Spin Technology
Pune
About Us:
Spin.AI is the parent company of Revyz. Together, we are fast-growing B2B SaaS companies dedicated to cloud data protection, enterprise cybersecurity, and automated data management. We build cutting-edge cloud security and disaster recovery solutions for modern enterprises.Spin.AI provides an all-in-one SaaS security platform called _SpinOne_ that protects mission-critical data across environments like Google Workspace, Microsoft 365, Salesforce, and Slack. Our software helps organizations stop ransomware (with an industry-leading 2-hour recovery SLA), uncover "Shadow IT" risks, and manage SaaS Security Posture Management (SSPM).Summary:
As a Sr. Technical Writer, you will bridge the gap between complex engineering concepts and compelling, educational content for Revyz & Spin.AI’s SaaS products. You will be working closely with engineering, product marketing, and customer enablement to create resources that don’t just document what the product does, but accelerate a user from novice to power user.
Your goal is to build out a contemporary documentation infrastructure that drives platform adoption and builds brand trust across technical communities. Your primary goal will be to author high-quality user guides, support documentation, and tutorials that empower both internal teams and external customers to maximize the value of our products.
Key Responsibilities:
- Develop & Maintain Technical documentation Create, edit, and maintain clear, concise, and user-focused technical documentation for support pages, including user guides, release notes, knowledge base articles, process documentation, and troubleshooting FAQs.
- Manage Content Lifecycle: Own the end-to-end documentation creation process, including information architecture, version control, content structures, and regular content audits to ensure accuracy as software evolves.
- Cross-Departmental Collaboration: Work closely with software engineers, product managers, QA teams, customer success, and product ma
📌 Sr. Technical Writer (Pune)
🏢 Spin Technology
📍 Pune