29 Aug
|
Ignites Human Capital
|
Bengaluru
29 Aug
Ignites Human Capital
Bengaluru
Freshers:22k
With saturday,Sun off work location:bangalore
Roles and Responsibilities
- Handle customer calls to resolve their queries and concerns.
- Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with internal teams to resolve complex customer issues that require escalation.
- Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
Desired Candidate Profile.
- Excellent communication skills in English language (written & spoken).
- Ability to work on rotational shifts including night shifts.
- Solid problem-solving skills with attention to detail.
- Willingness to learn current processes quickly.
Schedule For An Interview call HR@(phone hidden) NOTE:Looking For an Immediate Joiners(NO Notice period please)
NOTE:- PLEASE schedule your interviews with the HR's
📌 Walkin Drive For Sagility Salay with Sat,sun off (Bengaluru)
🏢 Ignites Human Capital
📍 Bengaluru