Walk-In Drive - AR, OTC, Cash Applications, Collections, Billing

:

- Must have good knowledge in working on MS office applications.

- Role of Cash app/Billing/Collections for global customers

- Reporting actual Billing/Cash Applications Collections against monthly targets

- Quality review of Cash Application/Billing process

- Follow up through mails and calls

- Escalation of issues to Stake holders.

- Should be able to solve & help customers and business teams in case of queries related to their invoices

- Research and analyse the disputes/deductions in ERP

- Follow-up with various departments to get supporting documents/info for dispute/deductions resolution

- Ability to monitor and maintain assigned accounts for receivable reaching prescribed collection status and do so in a timely efficient manner

- Investigate and escalate, if necessary, customer claims of improper billing, billing disputes, other responsible parties, etc.,





- Deliver quality customer service by researching and responding to all internal/external stakeholders inquiries quickly, effectively and professionally.

- Excellent written & verbal communication,

- Should have a good attitude to learn and be committed

- Exposure in SAP/S4HANA will be added plus point

Essential Requirement:

- Commerce and accounting background

- Ability to analyze the past due receivables

- 2-3 Years of experience mainly in BPO.

- Positive Oral and Written communication skills

- Experience in follow up through mails and calls

- Worked on Billing/Cash App/Collections

- AR process knowledge (Preferably End to End)

- Experience in Excel as well as PowerPoint presentation.

- Should be willing to work in shifts

Good to have:

- SAP/S4HANA experience

- Operations review with client and management

📌 Walkin Drive || AR, OTC, Cash Apps, Billing, Collections || 28th Aug (Bengaluru)
🏢 Conduent
📍 Bengaluru