- We are seeking an experienced AR Team Coordinators with strong expertise in Hospital Billing and Physician Billing. The candidate will act as a process expert in AR workflows, denial management, payment validation, and payer guidelines.

- Solid understanding of Inpatient (IP) and Outpatient (OP) Billing workflows.

- Extensive experience in Denial Management, Appeals Processing, and Underpayment Analysis.

- In-depth knowledge of Hospital Billing and Physician Billing AR processes.

- Proficient in reviewing and analyzing EOBs and ERAs.

- Strong understanding of payer guidelines for Medicare, Medicaid, and Commercial Insurance plans.

- Expertise in Hospital Billing payment methodologies and reimbursement systems, including:

- Experience with payment system analysis and contract sheet validation.

Key Responsibilities:

- Provide floor support while managing a team of 10-15 members.

- Conduct on-the-job training for both new hires and experienced employees, ensuring timely responses to client emails within a 24-hour TAT, and generate internal and external reports while monitoring hourly production.

- Participate in client calls, engage in client interactions, and prepare call data within the specified turnaround time.

- Need to do 50% of production based on business needs, focusing on either calling or auditing, and analyze weekly trends in client calls.

- Conduct weekly assessments to identify potential obstacles within the team.



Analyze and resolve complex denials, claim rejections, and underpayments across Hospital and Physician Billing accounts.

- Serve as a Team Co-Ordinator for AR processes, payer policies, billing systems, and Hospital billing reimbursement methodologies.

- Conduct root cause analysis for recurring denials and payment variances and recommend corrective actions. Ensure compliance with TAT, productivity, quality, and client-specific requirements.

- Handle escalated account issues and client inquiries, providing resolutions in a timely manner, coach and support team members through feedback, knowledge sharing, and process guidance.

- Assist with onboarding and training of new employees and support continuous learning initiatives.

- Collaborate with QA, Training, Operations, and other internal teams to resolve operational challenges.

- Prepare and review daily, weekly, and monthly performance reports and productivity dashboards, manage high-value and aged AR inventories to maximize collections and minimize revenue leakage.

- Only candidates with an on-paper designation as Group Coordinator, Team Coordinator, or Subject Matter Expert (SME) are eligible to apply for the Team Coordinator position.

- Immediate joiners are highly preferred for this role.

Interested candidates can send their updated resumes to: [email protected] for any quires call to this number (phone hidden).

📌 Walk-in || Urgent Hiring For Team Coordinator - AR (Chennai)
🏢 Shai Health
📍 Chennai