Level - Senior Process Executive

Work Mode - Work from Office

Shift - US Shift

Technical Skills, Experience and Qualification

- Strong knowledge of F&A; AR domain primarily Cash Application in the AR collections space (Cash, Cheque, EFT postings)
- Proficiency and hands-on knowledge in SAP: specifically - Cash application functionality of SAP, Reconciliation, investigating suspense/unallocated cash etc.
- Knowledge and proficiency in 3rd party applications used in cash applications JP Morgan, Pay Connexxion etc.
- Has experience in complex transitions in the F&A; domain.
- Experience in service delivery specific to metrics management and handling client calls
- Experience in Insurance F&A; domain- Back-office Operations preferred
- Ability to handle calls to make direct contact with brokers and agents for clarifications on payments received/ further information needed.
- Demonstrated experience in handling efficiency based Six Sigma projects.
- Advance Level knowledge of Microsoft Office applications like, Word, Excel, PowerPoint etc.




- Demonstrates analytical, critical thinking and problem-solving skills.
- Able to handle multiple tasks and shift priorities in a challenging environment.
- Willing to render extended work hours as necessary.

Soft Skills and Abilities Required

- Experience interacting with end clients via written or verbal medium.
- Problem identification and analytical ability.
- Excellent interpersonal skills and able to drive performance and motivate the team.
- Ability to work with cross-cultural staff.
- Self-initiative, drive, and zeal for continuous improvement.
- Planning skills - ability to prioritize the tasks and deliver assigned task by deadlines.
- Coaching and Feedback ability
- Flexibility of working in shifts in a 24x7 workplace

Preferred

- Able to handle complex / critical situations.
- Eye for detail
- Customer Focused
- Six Sigma Orientation

📌 Walk in || Senior Process Executive - Accounts Receivable (OTC) (Pune)
🏢 Cognizant
📍 Pune