Key Responsibilities:
- Resolve customer complaints efficiently while ensuring customer satisfaction.
- Use MS Office (Excel, Word, Outlook) for reporting, tracking customer interactions, and maintaining documentation.
- Familiarize yourself with each client’s products, services, and brand standards.
- Collaborate with team members to ensure consistent and high-quality service for all client brands.

Qualifications:
- Experience: Prior experience in customer service, ideally supporting multiple brands.
- MS Office Proficiency: Robust skills in MS Office (Excel, Word, Outlook).
- Communication Skills: Excellent written and spoken English; able to handle a variety of customer scenarios.
- Interpersonal Skills: Ability to interact professionally and build rapport with customers and colleagues.
- Adaptability:



Skilled at switching between different client brands and workflows.

Preferred Qualifications:
- Familiarity with customer service software (e.g., CRM systems).
- Experience in e-commerce, healthcare, or media industries.

What We Offer:
- Competitive salary and benefits.
- Opportunities for growth and brand-based training.
- A supportive work environment within a dynamic, client-focused company.

Job Types: Full-time, Permanent

Pay: ₹9,800.00 - ₹15,500.00 per month

Education:
- Bachelor's (preferred)

Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (required)

Language:
- Hindi (preferred)
- English (required)

Work Location: In person

📌 Customer Service Representative (Pitam Pura)
🏢 Anandam Group
📍 Pitam Pura